Privacy Policy

MDC as a rule does not sell personal data.

If you have any questions regarding this statement or wish to know what data we may hold on you personally, please contact us [link to page] directly. We will fully comply with your rights under the General Data Protection Regulation (GDPR) and will provide all data we hold on you on request. We will work with you to correct and delete any information you do not wish us to have.

You are able to opt out of our marketing at any time and under each section below we have provided details on how to opt out of any other services collecting data, should you wish to do so.

Digital Marketing Service Providers
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:
(i)Prospect Global Ltd (trading as Sopro) Reg. UK Co . 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io . Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.

CONTACT INFORMATION / PERSONAL DATA
In order to run our business successfully, we collect contact information on our customers and suppliers. This information is limited to full names, email addresses, occupation, company names and addresses; and is stored in our central CRM system for operational purposes.

The data is reserved for use by MDC employees only whose access to the CRM is protected behind a sign in and permissions limit visibility of this data to suit their job role within the company.

We collect this information from a number of different sources; namely:

WEBSITE
All enquiries submitted through our contact form are collected by a third party application (Contact Form 7) that allows us to keep a record of each enquiry should the email go astray. We also receive all enquiries as emails to a dedicated inbox.

If you don’t want your enquiry and its associated identifying data stored in this manner, please send your enquiry directly to us [mailto: info@mdc-ltd.com] or call us directly on +44 (0)118 944 8811.

FACE TO FACE (TRADE SHOWS, EVENTS AND MEETINGS)
If you visited us at a trade show or event and allowed us to scan your event badge or provided us with a business card or we manually jotted down your contact information, your data will be added to our CRM database.

You will not however be automatically opted into any mailing campaigns nor will your data be shared with any third parties unless you gave us explicit permission to do so.

MARKETING AND NEWSLETTERS
We send regular marketing emails and newsletters to help keep our customers abreast of changes within the industry and to market our services.

You will have been asked to opt-in to these if you submitted an enquiry via the contact form on our website.

If you supplied your details at a trade show, event or meeting, the PECR (Privacy and Electronic Communication Regulation) regulation 22 facilitates a ‘soft opt-in’ that allows us to contact customers who have purchased from us or expressed interest in our services even if they haven’t explicitly opted in to marketing activity. In this instance we may send you a one-off email confirming how we got your information, a summary of the services we offer and provide the option to opt-in to future marketing. If however you decide not to opt-in, you will not be contacted again, regardless if you unsubscribed or not.

You can opt-out of all marketing at anytime by clicking the ‘unsubscribe’ link provided in the footer of our marketing emails and newsletters.

NON-PERSONAL DATA
Our website takes advantage of technologies that allow us to improve the overall user experience. These technologies take advantage of cookies; the details of which are provided below, together with information on how to opt out, should you wish too. Please be aware that if you do opt out you may compromise your user experience when visiting our website.

GOOGLE ANALYTICS
Google Analytics cookies store information in order to report on website trends. The information collected includes the pages a visitor visits, the time a visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page. The cookies report website trends; they do not identify individual visitors and visitors cannot be tracked across multiple sites.

To opt out, you can disable cookies in your browser and you can install the Google Analytics Opt-out Add-on, which prevents Google Analytics from collecting information about website visits.

To find out more visit http://www.google.com/analytics/learn/privacy.html